The suit is the correct size, but does not fit well. It feels as if it were on backwards
When worn correctly, the zipper should be positioned at the back, and the logo should be on the chest. If you find this arrangement is not as described, it indicates that the suit may have been accidentally put on back-to-front.
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There is a physical problem with the suit – either the plate, stitches, material, zipper, or magnet connection are not as they should be
If the suit remains usable, functions properly during sessions, and conducts stimulation effectively, you may continue to use it. However, if the issue affects its performance, please reach out to your sales agent. They will assist you in obtaining a ...
The stimulation is too painful or feels like needles.
If discomfort is experienced during stimulation, take the following measures: 1. Ensure that the electrodes are well moistened. Use either a specialized electrode cream/spray, or water with some dissolved salt to ensure that the electrodes are wet. ...
I just purchased the SOLO FIT system and I don’t know what to do to make it work
In order to use your SOLO FIT system, firstly, you need to create an account. To create your SOLO FIT account, visit this link: https://account.solofit.eu/auth/registration. Once on this website, you will be guided through the process of creating ...
Some electrodes are showing as yellow and are blocked at 5%.
This means that the system has identified an open circuit and, for your safety, is blocking stimulation. Take the following measures to try and resolve the situation:; 1. Ensure that you are not wearing anything under the Smart Suit which could ...
I can't connect to the SOLO FIT Control Box
Follow these steps to troubleshoot the connection issue: 1. Check the Indicator Light on the Control Box to ensure that the Control Box is on. Also, make sure the Control Box is in the designated range. 2. Check that the battery is properly charged. ...